PREMIUM ROOM WITH MOUNTAIN VIEW

**# General Terms** • THE PRIMARY GUEST MUST BE AT LEAST 18 YEARS OF AGE TO CHECK INTO THE HOTEL. • GUESTS MUST PRESENT VALID PHOTO IDENTIFICATION AT THE TIME OF CHECK-IN. • AS PER GOVERNMENT REGULATIONS, EVERY GUEST ABOVE 18 MUST CARRY A VALID PHOTO ID. • ACCEPTED ID PROOFS: AADHAAR CARD, DRIVING LICENSE, OR PASSPORT. • BOOKING CONFIRMATION IS SUBJECT TO RECEIPT OF ADVANCE PAYMENT. • WITHOUT ADVANCE PAYMENT, BOOKINGS WILL BE TREATED AS PROVISIONAL AND MAY BE RELEASED. • PAYMENT METHODS: ONLINE TRANSFER, WIRE TRANSFER, UPI. • A CONFIRMATION EMAIL WILL BE SENT UPON RECEIPT OF PAYMENT. • ALL ADDITIONAL EXPENSES DURING THE STAY MUST BE SETTLED DAILY AT THE RESORT. **# Cancelation Charges** • CANCELLATION BEFORE 7 WORKING DAYS OF CHECK-IN: 100% REFUND OF ADVANCE AMOUNT • CANCELLATION OR AMENDMENTS WITHIN 3 DAYS OF CHECK-IN: 50% OF TOTAL BOOKING VALUE CHARGED • NO REFUND FOR EARLY DEPARTURES. • STAY EXTENSIONS REQUIRE A NEW RESERVATION (SUBJECT TO AVAILABILITY AND CURRENT RATES). **# Refund Policy** • BANK TRANSACTION CHARGES WILL BE DEDUCTED ALONG WITH CANCELLATION CHARGES. • FOR CARD PAYMENTS, REFUNDS WILL BE PROCESSED ONLY TO THE ORIGINAL ACCOUNT HOLDER (AFTER DEDUCTING SERVICE CHARGES). • REFUNDS WILL BE PROCESSED WITHIN 24 HOURS OF REQUEST. • AMOUNT WILL REFLECT IN YOUR ACCOUNT WITHIN 7-10 BUSINESS DAYS. **# Important Notes** • SMOKING IS STRICTLY PROHIBITED INSIDE ROOMS. • OUTSIDE FOOD IS NOT ALLOWED ON THE PROPERTY. • GUESTS ARE ADVISED TO CARRY: - TREKKING SHOES - INSECT REPELLENT- WEATHER-APPROPRIATE CLOTHING • ALL DISPUTES ARE SUBJECT TO JURISDICTION IN KALPETTA, WAYANAD, KERALA. • THE HOTEL RESERVES THE RIGHT TO CHARGE FOR ANY DAMAGES OR POLICY VIOLATIONS. • MANAGEMENT IS NOT RESPONSIBLE FOR ACCIDENTS, INJURIES, OR LOSS OF PERSONAL BELONGINGS.